MixMatter / Support

Support

Published and maintained by Fan Jiale, an individual developer, under the Galok brand

Best support channel

For bugs, trigger problems, installation failures, reproducible visual regressions, or compatibility issues, use GitHub Issues.

GitHub Issues are public. Do not post credentials, private images, private conversations, government identifiers, financial information, health information, or other sensitive personal data.

Private contact

For a matter that should not be posted publicly, email galokview@outlook.com.

Useful details for a bug report

Host product and surface, such as ChatGPT or Codex
MixMatter version
The trigger phrase used
Whether a source image was supplied
Expected behavior
Actual behavior
A non-sensitive reproduction example

Scope

Support covers the MixMatter Skills-only Plugin / Agent Skill, its packaging, public documentation, and reproducible behavior within supported host environments. Account, billing, model availability, or platform outages controlled by a host provider should be handled through that provider's support channels.